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Innovate for Breakthroughs: New Products, New Markets & New Technologies
中國保險業目前進入了黃金發展期,國內消費者的消費能力日益增長,購買保險的意識和意愿也極大增強,但保險業中企業與用戶之間的溝通鴻溝卻一直存在。
一方面,保險銷售渠道數字化、移動化在沖擊著傳統市場;另一方面,保險業務的增長不僅促使保險客服人員數量激增、成本擴大,保險公司作為溝通密集型企業,對保險從業人員的專業素質也提出了更高的要求。
China's insurance industry has entered the golden period of development. The consumption capacity of domestic consumers is increasing, and the awareness and willingness to be insured is also greatly enhanced. However, the communication gap between insurance companies and customers exists for a long time.
On one hand, digital and mobile channels are impacting traditional markets,on the other hand, the increase of insurance business promotes insurance customer service staff and cost. Besides, insurance companies, as communication intensive enterprises, put forward higher requirements on professional quality.

如何搭建起保險公司與客戶溝通的橋梁,化解溝通障礙,在保證產品銷量的同時又提高了客戶忠誠度呢?在科技的發展下,AI保險機器人,應運而生。
How to build a bridge of communication between insurance companies andcustomersdissolving the communication barriers? How to improvecustomer loyalty while ensuring the sales? Under the development of science and technology, the AI insurance bot came into being.


一家高速成長的創新型人工智能公司(智言科技)在今年1月落下帷幕的2018中國保險科技創新國際峰會上初露鋒芒,向保險行業的從業者介紹了智能機器人與保險結合帶來的無限可能。其創始人周柳陽博士畢業于香港城市大學,獲CGI2014最佳學生論文,并且是深圳高層次孔雀人才,是名副其實的“學霸”。他也帶領著一個學霸團隊研發了智言科技獨一無二的AI保險機器人。
A fast-growing innovative artificial intelligent company (Webot Technology) began to display its talent on the scene of Insurtech Innovation Congress China 2018 in January. Dr. Leo Zhou, founder and CEO of this company, showed the infinite potential once AI Bot is combined with insurance. Leo graduated from City University of Hong Kong and is also the CGI2014 Best Student Paper Award winnerand a talent of Shenzhen Peacock Plan. It can be said that he is a“Super Scholar”. He also led a “Super Scholar Team”and developed a unique AI insurance bot.


AI機器人優勢 Advantage of AI Bot
人類優勢Advantage of Human
?自主學習 Independent Learning ?考察審核 Supervision and Review
?情景推薦 Scene Recommendation ?團隊管理 Team Management
?代替人力 Save Manpower ?情感激勵Emotional Incentive
?智能輔助Intelligent Assistance ?個性服務 Personalized Service

簡單環境下規模化和標準化自主學習的AI機器人與人類協同協作,能大幅降低企業的內外溝通成本,提升服務效率,降低運營成本。人類占據了情感化、創造力、個性化的優勢,也不用有未來保險銷售完全被機器人取代的惶恐,形成協同協作互補。
Cost can be saved by cooperation between AI Bot and human, which can significantly improve the efficiency. Human beings have the advantages of emotion, creativity and personalization but no fear that in the future, insurance sales will be replaced by robots.

演講話題:AI保險機器人,打開保險銷售新篇章
Keynote Speech: AI Bot –New Chapter in Insurance Sales
更多關于此話題內容,歡迎來到2018年第三屆中國保險業創新國際峰會暨頒獎典禮(4月9-10日|上海)的大會現場,與智言科技的創始人&首席執行官周柳陽博士共同探討。一個行業若想常青,必須不斷提出新問題,尋找新的解決方法,保險行業亦如此。智言科技將一直專注于開發更優的人工智能解決方案,將大數據變為大知識,為企業節省成本,創造價值。
For m Information about this topic, welcome to 3rd Insurance Innovation Congress & Awards China 2018 (April 9 -10th | Shanghai), discussing with Dr. Leo Zhou. If an industry wants to be evergreen, it must continue to put forward new problems and find new solutions. WebotTechnology will always focus on developing better AI solutions, transforming big data to big knowledge, saving cost while creating value.
更多亮點 More About IIC 2018 頒獎典禮 Awards
 Technologies and Services: to Improve Operation  Efficiency and Reduce Operating Costs Forum
 科技與服務:提高運營效能,降低運營成本論壇
 ?Customization of Insurance Products
  保險產品定制化
 ?Big Data: Scene Marketing + Precise Marketing
  大數據:場景化營銷+精準營銷
 ?AI: Fraud Combating
  人工智能:保險反欺詐
 ?Improving Customer Engagement
  提升客戶參與度


下載會議日程!Download Agenda!
 ?The Most Influential Insurance Brand
  最具影響力保險品牌
 ?The Best Insurance Innovator Award   Award
  最佳保險創新獎
 ?The Insurance Breakthrough Award
  最佳保險突破獎
 ?The Excellent Insurance Service Provider   Award
  優秀保險服務商獎
 ?The Excellent Insurance Intermediary   Award
  優秀保險中介獎
 ?The Excellent Insurance Technology   Provider   Award
  優秀保險技術服務商獎
獎項申請倒計時!Last Days for Awards!

  Best Regards
   Shally Zhou | Tel: +86 21 5830 0710-8044 | Mob(Wechat): +86 13524695150
   Email: [email protected]
   IIC Series: http://www.rtcgov.live/iic/

  3rd Insurance Innovation Congress China & Awards 2018 (April 9 -10th | Shanghai)
  2018年第三屆中國保險業創新國際峰會暨頒獎典禮,49-10日,上海
  2nd Health Insurance Innovation Congress China 2018 (June 28-29th | Shanghai)
  2018年第二屆中國健康保險業創新國際峰會,6月28-29日,上海
  3rd Auto Insurance Innovation Congress China 2018 (Oct | Shanghai)
  2018年第三屆中國汽車保險業創新國際峰會,10月,上海
  Health Insurance Innovation Congress Asia 2018 (Nov28-29th | Singapore)
  2018年亞太健康保險業創新國際峰會,11月28-29日,新加坡
 
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